Privacy Policy

Last Updated: January 2025

At Loqici, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our office furniture website and use our services.

1. Information We Collect

1.1 Personal Information

When you interact with our website or purchase office furniture from us, we may collect the following personal information:

  • Contact Details: Name, email address, phone number, and billing/shipping address
  • Account Information: Username, password, and preferences if you create an account
  • Payment Information: Credit card details, billing address, and transaction history
  • Communication Data: Records of correspondence, inquiries, and customer service interactions

1.2 Automatically Collected Information

Our website automatically collects certain technical information, including:

  • IP address and browser type
  • Device information and operating system
  • Pages visited, time spent on pages, and clickstream data
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the collected information for the following purposes:

  1. Order Processing: To process and fulfill your office furniture orders, arrange delivery, and provide customer support
  2. Communication: To send order confirmations, shipping updates, and respond to your inquiries
  3. Service Improvement: To analyze website usage patterns and enhance user experience
  4. Marketing: To send promotional materials, newsletters, and special offers (with your consent)
  5. Legal Compliance: To comply with applicable laws, regulations, and legal processes
  6. Security: To protect against fraud, unauthorized access, and other security threats

3. Information Sharing and Disclosure

We respect your privacy and do not sell your personal information to third parties. However, we may share your data with:

  • Service Providers: Trusted third-party companies that assist with payment processing, shipping, website hosting, and marketing services
  • Business Partners: Office furniture manufacturers and suppliers necessary to fulfill your orders
  • Legal Authorities: When required by law or to protect our rights and safety
  • Business Transfers: In the event of a merger, acquisition, or sale of assets

4. Data Security

We implement robust security measures to protect your personal information, including:

  • SSL encryption for data transmission
  • Secure servers and firewalls
  • Regular security audits and updates
  • Restricted access to personal data on a need-to-know basis

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but continuously work to maintain the highest standards.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us:

  • Remember your preferences and login information
  • Analyze website traffic and user behavior
  • Deliver personalized content and advertisements
  • Improve website functionality and performance

You can control cookie settings through your browser preferences. However, disabling cookies may limit certain website features.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal data (subject to legal obligations)
  • Opt-Out: Unsubscribe from marketing communications at any time
  • Data Portability: Receive your data in a structured, commonly used format
  • Objection: Object to certain processing activities

7. Children's Privacy

Our office furniture website is not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a child, please contact us immediately so we can delete it.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable data protection laws.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or business operations. We will notify you of significant changes by posting the updated policy on our website with a revised "Last Updated" date. We encourage you to review this policy regularly.

10. Contact Us

Get in Touch

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Company: Loqici

Email: [email protected]

Phone: +44 20 7135 7924

Address:
Victoria Road, 47
London, W8 5RH
United Kingdom

Thank you for trusting Loqici with your office furniture needs and your personal information.